Your Choice for Atlanta Property Management Get a Quote

Atlanta Property Management

How to Handle Maintenance Issues for Your Alpharetta Rental Property

Phil Earley - Thursday, May 11, 2017

Maintenance tends to be the number one point of contention between a landlord and a management company. If there’s going to be an issue, it will usually happen during a requested repair issue. Make sure you understand and agree with how your management company handles and performs maintenance on your behalf. Client retention is our main objective and our maintenance policies reflect that.

Providing Customer Service

We consider the tenant a customer and believe that great customer service equals longer tenancies, less wear and tear, and more profits for our landlords. Research the policies and procedures of your management company prior to hiring them. Making sure your property management company has the same mindset as you do when the phone rings is extremely important to a strong relationship.

Lack of Communication and Service

Lack of communication and service is a problem for most landlords and tenants, it’s their number one complaint. Research and verify company systems used for effective communication. Today’s online world takes more than just a cell phone to communicate with. The systems should be automated, online and with a systematic approach to be able to stay consistent with communication. Communication with companies that rely on the traditional “overwhelmed property manager” model causing one person to handle everything, everyday, 24-7 for 150 homes, 300 landlords and 300 tenants will not be consistent for anyone. It is impossible for any of us to handle that kind of volume well every moment of everyday. A functioned base company that has invested in a great staff, systems and policies are critical to you and your tenant’s experience.

If you have any questions about Alpharetta property management or maintenance on your Alpharetta rental property, please contact us at Platinum Property Management.

Recent Posts


Tags

Atlanta Property Manager Atlanta Executive Rental Homes how to find a tenant property management fees rental management fees rent with bad credit Rental Market Fall Maintenance pets Community Investor Magazine Stone Mountain Property Management Property Manager reliable property management company what to do for Holloween in Atlanta Pet Friendly Millennial rental scams Real Estate and Your Money security deposit Atlanta rental management buy or rent a house successful property management maintenance rental home rental properties Tenant Damages alpharetta HVAC Buford Property Management property management companies in Atlanta Alpharetta property management companies home inspections Platinum Property Management property management pest control rental homes in atlanta how to rent your house renter Marietta Property Management renting your home NARPM ALpharetta property management atlanta landlord rentals Rental Property Management tenant screening Dacula Property Management Gwinnett Property Manager Suwanee Property Manager rental management company Property Management Cumming Property Manager Duluth Property Manager how much is rent investment property Property Managers in Atlanta fall festival in atlanta rental home Best Property Management Company property management companies in Alpharetta Alpharetta rental management vacancy rate Invest in Real Estate rental house Atlanta property management company Atlanta Homes For Rent landlord Absentee Landlord atlanta real estate quality tenant Loganville Property Management tenant pay rent online Atlanta Rental Market real estate resource Platinum Property Management expert property management company Covington Property Manager Suwanee Home For Rent housing market property management trends Rental Property Property Manager in Atlanta rental application home warranty PlatinumAtlanta Real Estate craiglist rental ad Roswell Property Manager real estate investor rent prep checklist Home For Sale fulton county real estate market fulton county rental management Netherlands Haunted House Kennesaw Property Management renting your house rising rents millennial rental market Alpharetta property manager atlanta property management companies rent ready rental housing Baby Boomers Dunwoody Property Management Atlanta Property Management phil earley johns creek rental management Buckhead Property Management move out charges housing rental rates homes for rent Atlanta Holloween Real Estate Investment Services houses for rent Platinum Rental Property atlanta rental homes how to choose a property management company atlanta vacancy rates Invest in realestate cassie bruce Alpharetta property management company

Archive